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Privacy Policy


211 Santa Clara County, a program of United Way Silicon Valley, will never sell, trade, share or rent your personal information to its merchant partners, member agencies or any other third parties without your prior consent. By using this website, you accept this privacy policy.

Normal website usage
211 Santa Clara County has a strong commitment to internet privacy. You can visit most portions of without revealing any personal information or telling us who you are. The only information we collect from a normal web site visit is the name of your internet service provider, the browser and type of machine you are using, the web site that referred you to us, the pages you request and the date and time you request them. We use this information to generate statistics and measure site activity to improve the usefulness of the 211 Santa Clara County website.

Collection of personally identifiable information
211 Santa Clara County may collect email addresses and other personally identifiable data about visitors when such data is voluntarily submitted to For example, our site uses information collection forms for visitors to request information, fill out a form under our Contact Us section, or to subscribe to our free newsletter. Contact information from these sign-up forms is used to send information and data about 211 Santa Clara County to our Opt-In visitors.

211 Santa Clara County makes every effort to insure the secure collection and transmission of sensitive user information using industry accepted data collection and encryption methodologies.

Like most websites, may place a "cookie," or small file, in the browser files of a visitor's computer. We use cookies to save information you give us so you don't have to re-enter it each time you visit our site. This allows us to personalize the site to your taste and provide the best web experience possible to our visitors. We do not exchange cookies with other entities and do not use cookies to track your movement among different web sites.

Opt Out
To be removed from mail and/or email lists please send your request to:

Attn: 211 Santa Clara County
United Way Silicon Valley
1400 Parkmoor Ave, Suite 250
San Jose, CA  95126-3429

Or (Please include "remove" in the subject line)

Third-party companies
We do not provide your information to third parties except as required by law.

211 Santa Clara County, a program of United Way Silicon Valley, may amend this policy from time to time.  If we make substantial changes in the way we use your name, address, or other information about you that you have disclosed to us, we will notify you by posting an update on our web site.

Copyright 2013 United Way Silicon Valley