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2-1-1 is the dialing code for free,
non-emergency community, health and disaster information in Santa Clara County. Like 9-1-1
for emergency service, 2-1-1 has been set aside by the Federal Communications
Commission for the public to easily access community information.
Callers receive personalized information from a live phone specialist
who can answer questions about a variety of nonprofit services and
agencies. Phone specialists can also help callers find out where
to go to volunteer or donate to their favorite cause.
Every corner of the community is touched by 2-1-1,
from the businessperson who uses 2-1-1 to help an employee find drug
treatment, to the family who calls 2-1-1 about financial scams against
an elderly grandparent. Military families use 2-1-1 to contact their
various service branch's family service hotlines. Law enforcement
agencies see scarce resources freed up when inappropriate calls to
9-1-1 decline because the public has another easily-remembered number
to call for non-emergency needs.
Check out the 2-1-1 Frequently Asked Questions (FAQ).
United Way Silicon Valley
1400 Parkmoor Ave, Suite 250
San Jose, CA 95126-3429
Email: 211@uwsv.org
Fax: (408) 345-4301
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